Privacy Policy

PRIVACY POLICY


Soul Flower, Co. is a company that provides handcrafted leather goods, handmade metal jewelry, and craft workshops. In this Privacy Policy, “Soul Flower,” “we,” or “us” refers to Soul Flower, Co., other corporate entities under common ownership, its owners, and employees.


This Privacy Policy details:

  • What information we collect and how we collect it
  • How we use the information
  • With whom we share the information
  • How we protect the information


WHAT INFORMATION DO WE COLLECT?

When you purchase items from our store or sign up for our workshops, we collect the following information:

  • Your name, email address, contact number, and shipping address
  • The number of total orders you have placed through our website
  • The channel or platform through which you accessed our website on your first session
  • The total number of sessions you have had on our website
  • A fraud analysis
  • Your IP address


HOW DO WE COLLECT INFORMATION?


The information that you give us

When you add items to your cart and checkout, you provide us with the information we need to contact you about your order or that we need to ship out your order once it is completed (specifically your name, email address, contact number, and shipping address).


Information that is collected automatically

When you use our website, we automatically receive information generated by your activity or information that is collected by your browser or device, such as the number of total orders you have placed through our website, the channel or platform through which you accessed our website on your first session, the total number of sessions you have had on our website, and your IP address.




HOW DO WE USE THIS INFORMATION?

We use your personal information to:

  • Contact you about your order
  • Ship out your order
  • Respond to your inquiries, comments, and concerns
  • Notify you about new products, services, or promotions
  • Provide you special offers
  • Analyze usage trends and determine the effectiveness of our marketing strategies


WITH WHOM DO WE SHARE THIS INFORMATION?

We share this information, mainly your name, contact number, and shipping address, with third-party entities such as couriers or delivery services when shipping out orders.



HOW DO WE PROTECT THIS INFORMATION?

Ensuring the safety and privacy of your personal information is very important to us. Any use of your personal information other than those described in this Privacy Policy will require your express consent.



QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, delete, or ask about any personal information we may have about you, please feel free to contact us at:

hello@soulflower.co